Refund policy
Return & Refund Policy
At Sorbo Fiore, we want you to be happy with your order.
Return window
We offer a 14-day return window from the date your order is delivered. To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging.
Damaged or incorrect items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.
Returns
To start a return, please contact us at:
Return instructions will be provided after your request has been reviewed.
Returns sent without contacting us first may not be accepted.
Refunds
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund will be processed to your original payment method.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Contact
If you have any questions regarding returns or your order, please contact us at: